seward county community college
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L&L: Telephone Etiquette

February 28 @ 11:45 am - 1:00 pm

$15.00

This workshop will cover the fundamental etiquette of telephone in the workplace. Participants will learn proper greetings, holding, and transfer procedures. By the end of the workshop, participants should be able to understand why telephone etiquette is important in their job; project a professional image on the phone when making and receiving calls; handle holds, transfers, and voicemail effectively; deal properly with difficult callers; and conclude calls successfully.

Details

Date:
February 28
Time:
11:45 am - 1:00 pm
Cost:
$15.00
Event Category:
Event Tags:
,

Organizer

Business and Industry
Phone
620-417-1170
Email
bandi@sccc.edu

Venue

Student Union Room 214E/W
1801 N. Kansas Ave.
Liberal, KS 67901 United States
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Phone
620-417-1170